Door-to-door sales creates customer interactions that other sales channels rarely encounter: hostile responses, disproportionate anger, aggressive dismissal, and occasional genuinely difficult situations that test a representative’s professionalism and composure in real time, without the option of ending the call or passing the customer to a manager. Grit Marketing’s Aptive partnership requires its representatives to navigate […]
More .... Handling Difficult Customer Interactions: Grit Marketing’s Training